I have a problem with my My Cloud. The electric was off from it and it get back. But after that, my led is red (constant) and i can’t see any file anymore. Capaciteit 0 KB (and i had around 1 GB with data).
I have Firmware v04.04.03-113, the new one. When i’m in wdmycloud.local/UI/ i can see my settings. I have internet and my computer can see My Cloud. Someone who can help me please. I have to get my files back but now i can’t see them anymore and i still have the RED (constant) LED light.
Thank you for helping me. One info: When i say in: http://files.mycloud.com/setup (Take me to my files) i get a pop-up error with Path not found. (400044). I can go to click to go back to factory restore, but i don’t know if i get my files back. If there is someone who can help me what to do, thank you.
If you had a power failure, the file system may be damaged, or even the hardware, depending on the nature of the power failure.
If the file system is damaged (beyond the ability of fsck to recover (which is what the drive does when the white light is flashing)), then it will probably not be able to mount /DataVolume,
I’m sure I recall someone getting a red light after unbricking, and managing to recover. There are a number of such discussions at this unbricking thread:
Now, I’M NOT saying this is your problem, but it may be worth considering if you can find no other answers. Note that some ‘solutions’ involve formatting the data partition; this will destroy your data, of course. I’d start with a 4-second reset, then a 40-second reset.
There are many threads about red led. Have a search.
I Have give a 4 sec. reset, first i get a good LED color but after 3 minutes i get back a RED color. I can still login but i can’t see anything. With SSH i had try to login and that is working. But i don’t know where to find my data. I have seen the community here but i don’t know to get there
I have try to download the older firmware but he will not install because i have not enough space to do that. I don’t know why because i think i have a lot of space (rootfs 1.9G 637M 1.2G 35% /).
Yes, now i have a more bigger problem
4 sec reset was nog working, 40 sec reset is not working.
i have now the problem that my My Cloud will not access anymore and i get overtime that he can’t connect and that there is a problem. I try a lot, on browser and other thinks but now i can’t login with SSH too
But my LED is BLUE that can i do, did i lost all my documents?
I have done it, but i get the next problem.
I have to make a NEW MyCloud.com - account. When i give my e-mail, he know me and he don’t accept. But when i give a other e-mail i get the next problem: I translate (kon gebruiker niet bijwerken -
user could not update). But now i can do nothing, i can’t click MORE, i can only stop now.