Latest MyCloud EX@ firmware

My MyCloud EX2 currently has firmware 2.11.178 (9/21/2018). When I “Check for Firmware Update” in the dashboard, it says firmware is up to date. However, when I check the latest firmware available on the WD website, it says the latest version is 2.12.127 (01/08/2019) and, based on the number of updates and fixes, this appears to be the biggest and last update for the EX2.

Has anybody manually updated their EX2 to this latest published firmware update?

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/25490

Interesting, thank you. Restored my faith in WD support!!!