Latest Firmware update

Hi everyone

My player kept on losing internet connection while updating the firmware, so I downloaded it from the WD website and installed it from a USB drive as I was instructed on the website. The last message I saw on the screen was “rebooting”. Now it showing nothing. Please help!! Must I unplug the power cable? The light on the player is on though.

The firmware update shouldn’t last more than a couple of minutes, so try to disconnect the power cable for a couple of seconds and then try again.

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Thanks, did that already and it worked.