I noticed under the services section tey added radiotime.com to it. I have a radiotime account but when I try to login to it via wd tv live hub is says wrong username or password, but it works on my PC jst fine. I even created a new account and still no luck. Any ideas?
any idea. I just tried today and still no luck
It may have something to do with your password (or email address). Update the password to something simple and see how that works.
I have the password is 7 chars long how easy can that be without me changing my password to like temp123
Have you linked your hub to your radiotime account? (radiotime - account - devices)
When I said use a simple password I meant something without special characters, like temp123.
The device is linked and I have used temp123 as a password with no success. Has anybody got this to work?
Yes I am logged in and linked to a radiotime account.
ok any ideas how to fix my problem? I have tried to relink my account with it with no luck
Greetings! Have you checked the main Tune In menu?
I had the exact same issue happen to me. It said that my username and/or password were not correct. However, after I tried several times without any success, I gave up and went back to the main screen and discovered that it took my information anyway. My Radiotime presets still populated just fine.
It appears that the incorrect username/password message was erroneous, at least in my case.
Thanks that worked. Looks like WD needs to fix that as I had gotten confused thinking that the login had failed.