Lastest update


#1

I noticed under the services section tey added radiotime.com to it. I have a radiotime account but when I try to login to it via wd tv live hub is says wrong username or password, but it works on my PC jst fine. I even created a new account and still no luck. Any ideas?


#2

any idea. I just tried today and still no luck


#3

It may have something to do with your password (or email address). Update the password to something simple and see how that works.


#4

I have the password is 7 chars long how easy can that be without me changing my password to like temp123


#5

Have you linked your hub to your radiotime account? (radiotime - account - devices)

When I said use a simple password I meant something without special characters, like temp123.


#6

The device is linked and I have used temp123 as a password with no success. Has anybody got this to work?


#7

Yes I am logged in and linked to a radiotime account.


#8

ok any ideas how to fix my problem? I have tried to relink my account with it with no luck


#9

Greetings!  Have you checked the main Tune In menu?

I had the exact same issue happen to me.  It said that my username and/or password were not correct.  However, after I tried several times without any success, I gave up and went back to the main screen and discovered that it took my information anyway.  My Radiotime presets still populated just fine.

It appears that the incorrect username/password message was erroneous, at least in my case.


#10

Thanks that worked. Looks like WD needs to fix that as I had gotten confused thinking that the login had failed.