After searching for a solution to the below issue for a while now, I thought I’d post on here to see if anyone can help me out…
I have been having some issues playing MKV files larger than around 6GB on my WDTV Live. Around half way through watching, the movie will freeze and then after 15 seconds or so it will fast forward ahead a bit and then continue playing as normal. This seems to happen randomly and is not always an issue as sometimes I can watch 2 or 3 movies without an issue, and other times every large file that I play will experience it (sometimes more than once during the movie).
I have the latest firmware installed and am playing the files via WD USB HDD’s. I’m not 100% sure but I think this was also happening before the latest firmware upgrade as I seem to recall hoping that it may have been a known issue that a firmware upgrade might fix…
Here are my findings so far:
Evidence to suggest the issue may not be caused by the file:
Movies do not freeze in the same place each time and somtimes not at all.
The files play fine on a PC.
Smaller MKV files (up to 4GB) have never shown this issue, only larger sized files.
The files are from many multiple sources
I’ve heard of other people with the same file not having issues playing the file on a WDTV Live (pretty sure it was the same firmware…).
Evidence to suggest the issue may not be caused by the Hard Drive:
I have tried the same files on three different hard drives. Two different WD 1TB MyBooks, and one WD 320GB Elements, all have been known to replicate the issue.
The Hard Drives have been checked for errors and fragmentation.
Have tried reformatting the hard drives with various different cluster sizes with the same result.
It’s a tough and time consuming problem to troubleshoot given the seemingly random nature of the issue, as I may not know if what I have been trying will work because after trying a possibly solution it could just be coincidence that the WDTV Live is having a “good day”
Any help and advice would be much appreciated!