Lan Problems! Pc windows 7-10 and PC ubuntu 14.04 and WD my cloud EX 4

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

Hallo!
Sorry for my english in advance…

I have a Lan with the following structure:

  • WD my cloud EX4 with 2 3 TB disk in Mirror (Raid 1)
    Named=SOLE
    Workgroup=SISTEMASOLARE

    1. First lan ethernet card with static ip address:
      ip: 192.168.0.5
      snm: 255.255.255.0
      gateway: 192.168.0.1 ( ip of my router Netgear )
      Dns: 192.168.0.1 ( ip of my router Netgear )
    2. Second lan ethernet card with static ip address:
      ip: 192.168.0.6
      snm: 255.255.255.0
      gateway: 192.168.0.1 ( ip of my router Netgear )
      Dns: 192.168.0.1 ( ip of my router Netgear )

  • 1° PC with WINDOWS 7 sp 1
    Named=SATURNO
    Workgroup=SISTEMASOLARE
    ip: 192.168.0.119
    snm: 255.255.255.0
    gateway: 192.168.0.1 ( ip of my router Netgear)
    Dns: 192.168.0.1 ( ip of my router Netgear)

  • 2° PC with UBUNTU 14.04 With Samba 4.1.6 installed and configured
    Named=MARTE
    Workgroup=SISTEMASOLARE
    ip: 192.168.0.118
    snm: 255.255.255.0
    gateway: 192.168.0.1 ( ip of my router Netgear)
    Dns: 192.168.0.1 ( ip of my router Netgear)

  • 3° PC - Notebook with WINDOWS 10 32 bit
    Named=LUNA
    Workgroup=SISTEMASOLARE
    ip: 192.168.0.120
    snm: 255.255.255.0
    gateway: 192.168.0.1 ( ip of my router Netgear)
    Dns: 192.168.0.1 ( ip of my router Netgear)

ROUTER Netgear DGN2200 V4
ip: 192.168.0.1

Gigabit Switch Asus GX-D1051

PROBLEM: When the WD My CLoud EX4 is turned off, the Lan between Computers WIndows and Linux works great!!!
When the WD My Cloud is ON, after a cuple of Hours From Pc with windows i can’t see Pc with Linux, i can see only the NAS as NETWORK device. From linux Pc to windows i can see all!!!

My Firmware is the last at the moment 2.10.310

all is under a 1300 VA ups unit.

Thanks in Advance!

Grazie!

2

Is this happening with both Windows-based systems, or is it one particular computer? If you try to directly access the other system by typing its IP address in Windows Explorer, does it open the network resource even though it’s not showing it on the network?

3

hallo Trancer thanks in Advance for your interest about me.

the lan problem happens only in the machines with windows 7 - 10
if i try to type the ip address of others linux-unix based machines i can’ t access to this machines.

if i try to ping the ip addresses of linux-unix machines…(i have another Imac in the home Lan) the response of ping is good. windows machines say it’ s all right…

Many thanks

4

SOLVED!!!
-The problem is the correct DHCP configuration in Router…
reserve ever ip a specific…band… for ever computer in a lan…

there was an ip conflict…between NAS and Mobile Phones connected with wi-fi…
NAS address: 192.168.0.5
IP of My Mobile Android Phone or other wi-fi Connected devices with same ip 192.168.0.5 assigned by Router DHCP in Automatic.

I have reserved For all The Computers, phones, laptops, tablets, a specific ip address:
192.168.0.2 - Phone n1
192.168.0.3 - phone n2
192.168.0.4 - Pc n1
192.168.0.5 - pc n2…
DHCP now can’t use this addresses because i have reserved…the ip addresses
All the units under the Lan are under the same WORKGROUP, same GATEWAY and the same DNS.

Thanks a lot… of all engineers at my job (software programmers on windows and linux machines) for the support…

bye bye