Keeps coining up as offline

[steve_moine]

Hi I am needing some help to get my cloud 4th set up, i have stable blue light and have visited the setup page but it keeps saying offline so just seem to be stuck

[steve_moine]

4tb

[Feragui]

Hi,

These two links might give you a hand.

• https://support.wdc.com/instructions/mycloud.aspx?lang=en
• https://support.wdc.com/knowledgebase/answer.aspx?ID=14001

Hope this helps.

[cat0w]

Here is a video that may help.