Just got a My Book Elite any way to fix this?


#1

I just got my Elite in the mail today its teh 2tb one. I opened it up when to plug it in and saw this. My Book

Is there any way I can fix it??


#2

Hey Bud,

I had the same problem, and its a common one from what I read.

The fix is to “finesse” the usb and power plugs into position with the plug in itself, or a thin precision screw driver with pressure applied.

I know this isn’t exactly WD advice, but its what worked for me.


#3

This was supposed to have been fixed.  It’s possible that you got one of the older lot of drives.  I would consider contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en