Just got a My Book Elite any way to fix this?

I just got my Elite in the mail today its teh 2tb one. I opened it up when to plug it in and saw this.

Is there any way I can fix it??

Hey Bud,

I had the same problem, and its a common one from what I read.

The fix is to “finesse” the usb and power plugs into position with the plug in itself, or a thin precision screw driver with pressure applied.

I know this isn’t exactly WD advice, but its what worked for me.

This was supposed to have been fixed.  It’s possible that you got one of the older lot of drives.  I would consider contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support