Two months ago I bought a new WD RE4 500gb hard drive on eBay. I’ve used it less than a month and it has a serious problem. I registered it with WD, and tried to get warranty help but was told the following: “We have stop manufacturing the WD RE / WD RE4 and it is end of life” so there is no warranty even though I had just bought it.
Is this information correct, that because it is end of life (as of a year ago the tech support said) that means the warranty has stopped, no matter how recently I bought it? Could someone comment on this…