I’ve been receiving updates from a Jim Murphy, President, WD Subsidiary - that they have fixed it somehow. Anyway,
am not a techie so I don’t know if the ‘problems’ being encountered by others is the same as mine. HOwever, I
consulted with a techie and he did a quick run of my system and he said everything was fine at my end.
Then I tried to do the email support and I get a message that my WDcloud which I bought last December is already out of warranty? What the?
H-E-EL-L-P-P! How do I deal with these ineffective ways to fix my “connection” problem? I don’t have the time to sit out the long hold to get to a LIVE PERSON! Someone out there who has a better contact number I can use?