ITunes unable to load WDBackup


I can access my WD Backup in Itunes on 2 PCs in the house, but when i try from the 3rd, it briefly displays “Loading WDBackup” and then drops back to the iTunes page…i fixed this before with a fix_itunes.deb file that some supplied, but looks like an auto firmware update may have broken it again? Is there a fix out there or a later .deb file?


Hello and welcome to the community,

I recommend you contact support directly for assistance with this.

Contact WD

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