RE: iMac Yosemite iTunes library loaded from MyBookLive but won’t play songs
Hi,
I have copied my iTunes library to MyBookLive (updated to firmware 02.43.09-038) and enabled the Media iTunes share setting.
I have no problem accessing MyBookLive through remote mobile apps, from my PC or from my new iMac. On the new iMac I can browse and access all the files and play songs in my iTunes library as individual files in the Finder file maanger.
On my PC iTunes loads the MyBookLive library and can play music without any problems.
On the iMac (running Yosemite) iTunes also loads the MyBookLive iTunes library without problem, but will not play any songs. The song is visible, but nothing happens when I try to press play. Play button is greyed out. Media files all copied from iTunes originally on PC and play OK on iPod/iPad/iPhone OK.
On the iMac opening the get information box about a song shows all the information, but it is all greyed out. Sometimes when attempting to play the file a “wait” icon appears (the colourful swirling wheel like the windows egg timer) but nothing happens. Files copied from the MyBookLive iTunes library to the local iTunes library on the iMac play find. To be clear - volume is up playing local files fine.
I’m a new member here and couldn’t find this same problem anywhere. Any help with this appreciated, thanks in advance for your time.
I did try this, apologies for not having stated that earlier. However, I did it after I updated the MyBookLive firmware and am not sure it did it properly - no message said if was completed. Should something say this?
Also to correct something in iTunes on the iMac the play button is not greyed out, but nothing happens when you click it. I have tried in different view, ie. song list, album list etc.
Hi, just want to confirm that rebuilding the library several times didn’t help. From the previous post it seems this is not a unique issue. Any further information or support from WD would be most welcome, thanks in advance for any replies.
Thanks, I contacted WD and they simply said it was Apple’s issue and not their problem. Not very satisfactory. So any further suggestions from other users who have solved this problem much appreciated - thanks