Well, My Cloud was working well, I followed the instructions of port forwarding although my router has a bit clumsy OS but it worked. For around a week there is was no problem then suddenly while I was trying to browse with my mobile app, it gave me a message that the device was disabled.
I checked the dashboard & I found the cloud service is actually disabled. I tried many time to make it function as usual but with no success.
Don’t know what is actually the reason , it seems that everything tend to fail as if there is not internt connection & that is actually the message that I get.