Issues testing a WD4001FAEX with Data LifeGuard Diagnostics DOS v5.22

The program never starts really and gave me these error codes: 0138 | 0141 | 0132 in the various attempts, switching from one controller to another (asmedia / intel), in ahci or raid mode(just to try)
The motherboard is an asrock Z77 Extreme4

I need the test working under dos.

This link is valid to contact the WD support?

Hello there,

When you get this error, you are trying to use the software from a DVD media or from a USB device?

Regarding the support contact link, yes this is a valid way to contact support.

Usb device why?