Issues setting up remote access for Mybooklive Duo with ASUS RT-N66U

I am operating windows 7 with ASUS RT-N66U. I tried port forwarding the Mybooklive Duo whenever I log in the remote access link It will load then show the drive is offline. I can not get the remote access working. However I downloaded the app from iTunes it works I can upload and download files. I am not sure why I can not do the remote access. I am needing help setting it up I read several feeds online followed step by step I am stuck.

Hi jsurf1988,, Remote Access link has gone to end of life and recommended to access My Book Live Duo remotely through You can have a look on below article to access a My Book Live and My Book Live Duo using