Issues on Shared folder (Mac Book Pro with macOs Catalina - iPhone XS)

Hello I’m experiencing an issue regarding shared folders. I have shared with my wife a folder called “Family”. We have a Mac Book Pro (2 different users) working on MacOs Catalina and 2 iPhone XS.
I can properly see the shared folder by WD discovery App, by web access and by MyCloud on iPhone, while my wife doesn’t not see the shared folder through WD discovery APP on Mac (she can see the folder by web access only). She can see the shared folder by MyCloud on her iPhone, but with several limitations (she can’t download file, for example).

Anyone are experiencing the same issue ?
Thank you for sharing.
Mike

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