Issue_2-bay nas driver on windows 7

Hi Everyone,

I am using Mycloud EX2 Ultra on PC which is running windows 7.
After upgraded My Cloud OS5, I can’t connect to my NAS anymore.
When I checked in Divices Managers, there is an issue relating to “2-bay NAS driver”
I looked at the older related topics but didn’t find the solution.
If anyone know how to fix, please help!

Thanks!

Hi,

You may refer to the following KBA: https://support-en.wd.com/app/answers/detail/a_id/29631

Hi Jonty,
Thanks for your replying but it’s not solution for my issue.

Here is the way I’ve done to fix it:
Go to Setting on dashboard => Network => SMB Protocol => choose SMB1, SMB2, SMB3