Is WD shipping bricks?

Internal Drives WD Red
1

I just got a 24TB Red Pro drive from Amazon for my desktop PC and it wasn’t recognized by the BIOS. I didn’t pay attention when I put in the computer.

I pulled it out and there’s no labeling on the drive, no country of origin, manufacture, serial number, model number, anything, just a few minor stickers and numbers.

The box itself is fairly generic it does have one small label on the bottom that has a serial number and model number. The UPC is 1803790308 or 718037903088 (I’m never sure if you include the guard characters or not), the serial number is 65HTSVAK, the model number is WD240KFGX-SPCJNN0.

When I called Amazon and told them it was unlabeled and there was no proof that it was as WD drive I was sending back, or a Miniscribe, the agent said it wasn’t a problem. The only option was a return to the UPS store, they were not offering a replacement with a new drive as I would have expected with a defective product.

So I am curious what is going on, what did I get I get an unmarked drive, a brick at that, and in amazon’s case, potentially a whole unmarked box of bricks?

I’ve included images of the front, and back. Images of the two labels on the back and on the side. I hope this will help someone ID this drive.

Regards.

front
front756×1008 127 KB

back
back756×1008 210 KB

xback-label-center|312x343](upload://dZOZy57q0bzU3h17xw6hRQpd3Km.jpeg)
xback-label-corner|184x240](upload://w80bo3OirLPV6gS0B0ePNM1i7S4.jpeg)
xSide|163x500](upload://wygnoDXr4uAMj4f0SU78ilCI0Yl.png)

P.S. Sorry, new users can only post 2 media items in a post at a time.

2

Your drive was manufactured during or after week 48 of 2007. Obviously, it’s a fake. Its real capacity is 500 GB or less.

https://www.hdd-parts.com/13110416.html

3

Thanks for the information.

How did it get in a authentic looking WD box, Sold by Amazon and Ships from Amazon? I would have thought that Amazon would have a contract to purchase from WD direct at a decent discount and so wouldn’t have to risk trash getting into the supply chain.

I could understand if it was Sold or Shipped by someone else. I’m guessing there are more of these out there, I was surprising out understanding the Amazon agent was.

Regards.

4

back-label-center
back-label-center312×343 24.1 KB

back-label-corner
back-label-corner184×240 16.5 KB

xxfront|375x500](upload://bExmqEsDCfl4izyyvAFUSHJgh6T.jpeg)

Testing to see if i am considered a still a new luser

regards.

p.s. yep.

5

Side
Side191×584 122 KB

Last image. Side of drive frame.

6

Could someone have purchased a genuine 24TB HDD from Amazon, then returned a fake?

7

The hard drive was in an Anti-static bag, included a small square instruction manual and bag of screws.

And the Anti-static bag was the correct size, it had the notches for tearing, I know it did because they were above the melt line of the bag and so totally useless.

If it was a returned drive, the person had to have the correct size bags and sealer. I wasn’t paying any attention to the drive as I put it in, but I didn’t strike me as used, oily, dusty or with fingerprints. I’ve handled a lot of hard drives doing upgrades at a hospital i used to work at. That doesn’t mean the person didn’t have a lot of old drives to return or a lot of experience.

8

I found the shrink wrap wrapper with the bar code. I don’t know if it is WD’s barcode or Amazon’s.

box-rear
box-rear756×1008 198 KB