Thanks for the reply! I’m not sure I’m ready to void the warranty yet, but I guess taking it apart would get me the final answer.
Here’s the link to the computer I bought: http://www.bestbuy.ca/en-CA/product/hp-hp-11-6-pavilion-x360-touchscreen-laptop-silver-intel-pentium-n3710-500gb-hdd-8gb-ssd-4gb-ram-windows-10-11-u018ca/10440812.aspx?path=fe824630cadb789519d5eadfbf65ba06en02
And here’s what I’m comparing it to: http://www.bestbuy.ca/en-CA/product/acer-acer-aspire-r-11-6-convertible-laptop-blue-intel-pentium-n3700-500gb-hdd-4gb-ram-windows-10-r3-131t-p0e5/10384246.aspx?path=284d09fa0dcacb20a115fd4c85f4845aen02
I bought the Acer on clearance (Floor model) but found it too sluggish so I thought I’d do a minor upgrade to the HP – same computer with hybrid drive for $130 more because no discount on this one.
But the box says 500GB HDD and nothing about 8GB SSD (the sales clerk assured me that was no problem). Then I couldn’t satisfy myself that it was really a hybrid and when I called the store, the person I talked to could offer me no proof other than to say that it boots faster. But the thing is, he’s right about that – power on to login screen in 20 seconds. And it does seem to load an app faster after the first time. It’s definitely not as sluggish as the Acer. So I’m a bit confused and unsure of what to do.
(Incidentally the specs of the HP also say at one point it has a Core i3 and a numeric keypad, neither of which is true).