I would like to know if there are known solutions for usual issues for the WD devices other than just resetting the device.
I am having issues with the WD software every now and then since I bought it and it is always something new. The last one I’m having is that sometimes I can’t log in into the cloud when not home because after typing user name and password the site will redirect back to the generic wd my cloud website and if I navigate to the log in window I need to log back in ending up in an endless loop.
Additionally I am not able to upload files since a couple of weeks, the progress bar won’t move forwards and the files won’t be uploaded.
I have had other issues in the past and the answer was always to do a device reset, which involved to at least loose the users I have created and do all the work from the start. But if I am going to have problems every two months I just don’t want to be doing that work again and again.
The hardware is fine, but the software is a p.i.t.a. and WD doesn’t seem to care about updating it to solve well known issues I see in this forum happen again and again.
Is there anywhere a list of solutions for known issues that do not involve resetting the device? That would be at least a start as far as WD doesn’t want to solve the many bugs and issues with the software.