Am I the only person who asks why such RMA requirements are imposed?
country of origin??
why do you need this if you are sending goods within one customs union such as the United States or the European Union?!?
require an antistatic plastic bag??
who has loads of these on hand except the cybercrime police and computer stores?
why put it in a plastic bag which can collect moisture which destroys electronics if aluminium foil is good enough?!?
2 inches of bubble wrap??
why as long as the device cannot move inside the external packaging?!?
external case opened??
why as long as the defect of the device is not obviously caused by incorrect operation or modification?!?
Is this policy of Western Digital as customer friendly as the RMA policies of others e.g. SONOS, SYNOLOGY, SEAGATE?