Is it possible?


#1

If anyone has read my previous threads, then you can see my 1TB mybook external crashed.  the software seems shot, and is hanging up my pc.  does anyone know if its possible to uninstall , then reinstall the software - would it make a difference to my drive somehow, make it work?  stupid question, I know…


#2

kimeric,

Which drive?

http://support.wdc.com/product/download.asp?level1=1&lang=en

What OS?

You uninstall either from OS-X or Windows, but not sure if will fix your problem.

During 1st backup it goes through your system drive and try to categorize into mail, document, photo, pictures, movies, etc.  During this time it may take high cpu usage.  Let it pass this stage and it may help, if you want to use the WD SmartWare software.

Good luck.