iPhone App doesn't show more than one file in a folder!


I wonder if anyone can help me here, I am new!

I have downloaded the WD app on my iPhone, iPad and it’s on the computer.

Upon logging onto my cloud online (www.mycloud.com) and opening my app on my phone, folders that are full on the computer (I’ve done a cloud sync on the desktop) only have ONE file in on my phone and on the internet…it’s so odd.

If anyone can shed some light on this It’d be greatly appreciated, thank you.

Charlie :slight_smile: :grin: :confused:

Which version of iOS do you run in your phone? Which firmware version is your WD My Cloud using? Does this issue happen in a computer as well or in an Android device?