I’m backing up my iPad with 1,112 photos / videos that are less than a 1gb and the My cloud os 5 is eating up over 200gb of system memory when backing up. So much that it can’t finish. Only way to get memory back is to delete app and all its content. If I try to due process over it acts the same even though some photos and videos are already on my drive. I have 4 other apple devices that are not behaving this way. Very little app memory used as expected. It’s so crazy. Please help.
Hi @mdrdom
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: