i’ve purchased a MBL 3Tb and installed it using the setup. When trying to connect to it using the WD2GO App on a Ipad, it doesn’t work. I configured the MBL via the dashboard so that remote connection is possible, i generated a access code to be used by the Ipad bud when pushing on the “connected NOW” button, he ask me the validation code and when i insert the code, nothing happens. The only thing is that i can see that the Ipad recognize my NAS but on the Dashboard of the MBL it says that the code is not yet been used and is in wait state. When i do the same with WD Photo, it works immediately.
I can also not connect to my NAS via Internet (maybe it’s somehow linked).
Does anybody has a solution please.