Invalid Promotional Voucher Code on UK store

I’m in the UK, I signed up for WD’s newsletter on the UK site and received the confirmation email,

The reply included a 10% off voucher code. Encouraged, I ordered up a few hard drives but the voucher keeps coming up with “Invalid promo code”

I tried new HD’s plus the Recertified HDs, but the code worked with neither.

How do I get this to work, or do I just abandon the order?

Thanks in advance for any replies

Hello zaparooni,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

Hi peter.g
Many thanks for your reply, it’s appreciated. I have now created the support case as suggested.
.