Invalid Promotional Voucher Code on UK store

I’m in the UK, I signed up for WD’s newsletter on the UK site and received the confirmation email,

The reply included a 10% off voucher code. Encouraged, I ordered up a few hard drives but the voucher keeps coming up with “Invalid promo code”

I tried new HD’s plus the Recertified HDs, but the code worked with neither.

How do I get this to work, or do I just abandon the order?

Thanks in advance for any replies

Hello zaparooni,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en

Hi peter.g
Many thanks for your reply, it’s appreciated. I have now created the support case as suggested.
.