Invalid Operation Message


When I try to post a photo from my iphone to MyCloud I get the following message:
“Invalid Operation A file already exists at this location, or an invalid operation was attempted”

Can someone tell what is wrong this is a new photo so it can’t exist.



make sure your hard drive is up to date with its firmware. clear the cache from within the application settings menu, terminate the login session, reboot the device and then log back into the device via the application.


How to I check which version I have and where do I go to get the most current firmware?


Updating the firmware on a My Cloud