Internal Server Error while sign in WD using MacBook air

My MacBook is running with IOS High Sierra 10.13.4. I cannot access to my cloud home with internal server error. Could anyone help me ?

I can only use web base sign in to WD.


Are you getting same error message while using another web browser to sign in to My Cloud Home?

I can log in WD using web browser Safari.

But, I can’t access through WD apps after upgrade IOS Yosemite and above.

I am facing exactly the same problem. Till yesterday my new WD My Cloud 4TB device was working well on WD Discovery but since last night it is giving “Internal Server Error”.
I can access it through web browser and through phone as well.

I have the same problem with my iMac. I can only log on via the web browser. Did you end up with a sollution?

Any solution to this problem? I’m getting the same message

Now a great journey starts for you today, Weeks of email conversations with the support team, sending in Log-files, explaining your problem again and again. At the end you’ll get an offer for refund after returning your hardware. Welcome to the club.