I have two WD Play drives. On one of these drives, the internal hard drive died a year or more ago.
I had to remove the internal hard drive, and when I did, I can now use an external hard drive with it.
When I turn it on, it thinks for a second, then says it can’t read the internal drive. If I just click OK - it moves to the menu and i can view the external drive and all the files on it.
However… I have noticed issues with 1080p MKV files, and I see that there is a firmware update to fix this issue.
Unfortunately, when I put the firmware update into the base directory of an external drive - it won’t trigger the firmware update because it still ‘boots’ to the internal hard drive first.
Does anyone know a way around this? Can I flip a few switches or something to make it update the firmware from the external drive?
I suppose I could pull the HDD out of the external box and put it into the WD Play - but i’d rather keep the drive seperate and mobile…
Model: WDBACCXXXXHBK-00
Any suggestions?