Internal backup stuck at 99%

I’m encountering a problem with one of my internal backups and was wondering how to troubleshoot it.

I have two shares, one on one JBOD disk and the other share on the other JBOD disk.

This is an EX2 NAS.

I was just testing internal backups, so I have a minimal set of data - 2 files - with a total of 44 bytes.

The backup is incremental. The data gets synced fine. But the status of the backup is 99% completed.

It stays in this state indefinitely. (I’ve left it in this state overnight). Also, my drives won’t sleep until I cancel

the backup, so there must be something happening.

Any advice is appreciated.




I recommend you contact support directly for assistance with this issue.

Personal Cloud Support