Internal Backup Keeps Making Unnecessary Folders

Hi,
I am trying to make an internal backup that will just copy information from another folder. The setup is supposed to be a sync with my PC’s downloads, then an archive folder that doesn’t delete the download when I do in the sync. I’m trying to make it so that I don’t have multiple subfolders, but no option. I wasn’t even told about the folder either.
Any workaround would be appreciated!

Hi marshman,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.