I just purchased and installed the 1TB wdc Caviar Green HDD on my desktop, which is running Win XP SP3. I also have Acronis True Image Home 2012 and Acronis Disk Director 11 installed.
As per the wdc recommendations, I downloaded and tried to install the AcronisAlign Tool. During the installation I got a message that it could not proceed because 3 services were running, all related to my existing Acronis products, for which it had to install files. I made a decision to stop the services and allow the installtion to continue (thinking this is wdc, what could go wrong ?) - BAD DECISION. Now my Acronis True Image Home and Acronis Disk Director are completely pooched and won’t even uninstall. I am having to revert back to an image from 2 days ago (could have been worse I guess).
To top it off, I could not even get AcronisAlign Tool to run once it was installed. When I tried to run it I got an arror message that my PC did not have the corrcet drivers and so it could not run until I updated them.
I phoned wdc Tech Support. I was told that, specifically for Win XP, it is better to use a jumper across pins 7 - 8 on the drive than to run the AlignTool.
Just wanted to post this in case someone else has similar issues. Please reply if you have any insight.