Hello, i am considering buying the EX2 Ultra NAS, i have downloaded the instructions and read them. I can’t move the router or run ethernet cable where i live so ,i can’t plug directly into my router. I have a wireless extender with an ethernet port ,could i still operate the NAS that way? Any info would be greatly appreciated as i would like to know before i invested the money.Thank You vey Much.
Hi @bestrafer45,
Please refer to the below link to map the device:
huh. . . what an unhelpful answer.
So - - -you should be able to plug into a wireless extender with no real issue.
Bear in mind that data transmission rates on an extender are roughly 1/2 the base station capability (because. . .of the repeater aspect).
Another option is a powerline ethernet adapter. I use a 1gb powerline adapter for a hometheater (which has a wired ethernet connection, but not a wireless connection)
Thank you very much for your help, i figured i would lose a little bandwidth doing it that way but, at present that is what i am stuck with.thank you again for your help.
I’ve got the same problem and I have not found any solution so far. I don’t know why, but my EX2 Ultra is not accessible and it does not work properly as a NAS when it is connected to a repeater-extender router that is fed by another router that has direct access to the Internet.
Is there anyone who knows how to solve this issue out there?
Sounds like a double-nat problem.
The extender router: It’s not doing DHCP assignments, is it?
I think not. The client page shows the device in an off-line state. ¿Is there a way to solve this?
Edit: hey, wait, yes, the router that the EX2 Ultra is connected to, has activated the DHCP server. What’s the problem, then???
Google double-nat for details.
The gist is
Imagine this:
Router 1 attached to internet
Router 2 attached to router 1
PC attached to Router 1
NAS attached to Router 2
If Router 2 is assigning IP addresses. . . then Router 2 is assigning IP address to the NAS.
In this scenario, Router 2 is firewalling the NAS from any connection from router 1.
The PC can’t see the NAS. Even if you have fixed ip address on the NAS, that IP address is working through Router 2.
You want to configure Router 2 as a wireless access point (essentially, make it a network switch). Then Router 1 will assign IP addresses to Router 2 and anything attached to Router 2, and that device will stop firewalling everything under Router 1.
The problem is I don’t have access to router one, since I live in a rented house which has Wifi Internet included. So, I use my own router (router 2) to connect to the router one (used for many other rented houses) and I can’t configure anything in it. Are there any other possibilities?
This is where google comes in. . . .
So how do you connect to Router 1? It sounds like you can’t plug into Router 1 directly with a Cat5 cable.
What exactly are you doing with Router 2? Is it just a place you can attach the NAS? (sounds that way). I think the wireless access point configuration you need to do is all in Router 2. It has to be setup as a wireless access point, such that it gets data from router 1, but doesn’t establish it’s own IP subnet for devices underneath it. (i.e. lets Router 1 assign the IP address).
However. . .I am bothered by the statement router 1 is used for many houses. WIthout Router 2 doing DHCP assignment, that will mean that the NAS will be on the same network as every “house” served by Router 1. You want double-nat in this scenario.
This is really where google comes into play on how to set it up. . .if you can. The answer is likely a mess of port forwarding commands. . .which might not be possible unless you can get into the configuration of Router 1.
You are right, I can’t plug into router 1 directly, because I only have a wifi point access to the Internet here. Since I need an ethernet connection to my EX2 Ultra NAS, I decided to buy a router to which I could connect my EX2, and this router could connect to the Internet via wifi as an extender or repeater. The theory works in part: I can use my new router (router 2) to connect to wifi on router 1, and now I can connect my other devices to my router (router 2) without a problem. I connect my EX2 to router 2 by using a cable and I can even see the disc in my network, but… I can access to it.
I was also thinking about privacy when I decided to buy a new router to connect my devices from there, but actually what is more important to me now is to connect my WD NAS (at least to access my files), so I don’t care if the solution implies losing privacy, to have double NAT or not, etc. But I need a solution that does not need to configure the router 1.
And if I could connect to router 1, what configuration should I set up?
Beats me. This is where google comes into play.
I believe what you want is for the second router to be an access point from the first router. . . .in a configuration where the IP assignments from router 1 are used for everything under router 2. Look up “How to avoid Double NAT”.
Thank you so much for your help! I understand I might lose a bit of bandwidth doing it this way, but for now, it’s the best option available. I truly appreciate your assistance!
What an odd thread marked as ‘solved’ by OP.
There are thousands of routers around the world and millions of network configuration so WD explicit stated it will not support individual cases, but the WD Knowledge Base is better than most and it does provide a generalized explanation and documentation and steps of avoidance of double NAT.
Cannot Connect to a My Cloud when Behind Two Network Routers (Double NAT)
Connect the My Cloud to the ISP provided Cable Modem Router will normally resolve the Double NAT issue.
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Power Off the My Cloud.
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Remove the Ethernet Cable.
Connect it to the ISP provided Cable Modem Router. -
Power On the My Cloud.
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Sign Out of the web and mobile app.
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Sign In again.
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Check the connection type.
It should be Local or Direct (Port Forward).
Not Proxy.
Router UPnP and NAT-PNP Support
Universal Plug and Play ( UPnP ) allow computers, Internet gateways, Wi-Fi access points, mobile devices and My Cloud Home to find each other on the network.
