Installation Problem

WD Legacy Products Other Network Drives
1

Hi all, first sorry for the bad English.

I have installed the latest software WD My Book World Edition for Windows. I can start the program and see the buttons but there’s no text in the buttons.

The OS is Windows 7 Ultimate (Dutch) 64 bits.

The drive is connected to my network and accessible.

If someone knew anything abouth this, help is welcome.

Greetings, Theo 

2

Hi there, you can try to install the drive manually is you click on start and then type [\mybookworld](file://%5C%5Cmybookworld) on the search bar.

You can also download the software again from here.

Hope it helps.!

3

Hi,

I had the same problem.

I have Windows Vista 32-it English.

I managed to get everything installed because I just went on to the CD and ran various (I didn’t document them…) setups manually. But it bugged me that the install wouldn’t work in the normal way, so I pursued the issue.

I called support and both level 1 and level 2 support said it was a faulty CD.

So I downloaded the install image from the download site and had the same problem.

So next, I shared my PC CD drive and ran install from a laptop, and no problem there.

It’s definitely something on the PC, but I have no idea what it is.

I’m just posting this in hopes that it can narrow down the possibilities for other more expert people.

4

You’re not alone.  Windows 7 64 bit.  First run it got to the point where it’s supposed to say what my drive is, and what the next step is, but it couldn’t find my drive.  So I tried to run install again.  Now the CD drive just clicks when I click the screen where it lists the install options 1/2/3.  Going to try downloading the CD to burn.  Was really excited.  Not impressed at all so far.

5

attempted reinstall from new burnt CD.  All the text boxes are blank.  Maybe I missed this a few times in the install guides, I was attempting to connect wireless.  I physically plugged my laptop into the router and can now see the drive.  Went through some of the install, but now it times out on the configure screen after I setup a password for the admin. 

So if you can’t see the text in the boxes, click the top box.  That should install a link on the desktop and run it for you.  Apparently make sure you’re physically connected to the router to see the drive.  That’s as far as I got :slight_smile:

6

Thanks AvsFan,

But none of your suggestions solves the problem of no text in the boxes :robotsad:

7

Guys, try to install the drive manually as I explained earlier. The CD is NOT needed AT ALL.