Installation Failed on a Mac

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I am getting an Installation Failed message when trying to install the My Cloud software.  Any suggestions?

2

Hi DBSteve, are you installing the iOS or Android version? 

3

Hi DBSteve,

What version of the Mac OS X are you trying to install the My Cloud software on?  Do you see a more descriptive message when the installion failed.