Install problem with smartware and a new MyBook

WD Software & Mobile Apps WD Software
1

How I can delete the WD smartwareprogram , including WD manager and other maps, from my computerdrive? (C: drive -windows7 - x64 program). I’ve had a problem with my old book and now I’ve a new book. But before I want to install the book I want to delete the old program,
because its tells me that it’s impossible to recover because some parts, like WD drive manager, of the program are still open. When I try starting from my computer windows 7, including Internet Expl. gives a problem.

Answer id 5373 from 07/20/2011 doesn’t work. “WD drive manager will not close”!

2

Can you open Computer and then click on “Uninstall or change a program” at the top and remove the software that way?

3

Yes, and when I try to delete WD smartware it comes after an few seconds  with the answer “WD drive manager will not close”! Shut the program and try it again

4

Go into task manager and end the process WDDMStatus.exe and WDDMService.exe prior to uninstall.