Install and set up external mn wd10000c033

device working properly but unable to view detail: start menu, computer, manage, disk management  and halted, no progress. please advise next if any

Welcome to the Community.

What kind of details are the ones you would like to “see”? The My Book Pro Edition II is a RAID-edition drive and is best monitored using the WD Drive Manager:

http://support.wdc.com/product/download.asp?groupid=104&sid=89&lang=en