So after my player had to be replaced for a third time due to HDMI failure, I received the replacement late last week with instant problems. For some reason the navigation was ridiculously slow and all of my files in the menu kept bunching up on each other unless I had the highlighted cursor directly over to the right hand side. I noticed on here that there was a new Firmware update so I followed the instructions and installed. After the player rebooted it became stuck on the start up screen for an hour so I finally gave up, rebooted and tried again. Now the unit is stuck on the black screen mentioned in the title of this thread. I have tried rolling back to other versions to no avail as the player is still stuck on this black screen. I’m going to be seriously pissed if Western Digital has managed to ruin another player for me.
Any suggestions on how this can be fixed without having to send back a fourth player?