I’ve just bought the WD MyCloud 2TB and have it connected to my router. I got the blue light, and clicked next. Then it asks for the First Last name etc.
I input my first last name, email, and then say for it to register. After i click next it thinks, but then pops up a message saying account could not be created. Then it says keep trying?
Any idea what’s causing this? Anyone else experienced this?
I called a tech, and he described a way to install the program that was COMPLETELY different than the instructions.
Instead of downloading the software he had me go to the network, and right click on the storage Mycloud. Then I went to the device webpage. From there we were able to get everything set up.