Incompetence from WD support on PMR or SMR drives

Someone said this is part of a RACE for BIGGER capacities. It can be… BUT, before that happens, WD is probably using the most demanding customers / environments to TEST SMR tech so they can DEPLOY them in the bigger capacity DRIVES: 8, 10, 12, 14TB and beyond (do not currently exist). I say this because, WD has the same “infected SMR drives” using the well known PMR tech! https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/western-digital/product/internal-drives/wd-red-hdd/data-sheet-western-digital-wd-red-hdd-2879-800002.pdf

Why is that? Why keep SMR and PMR drives with the SAME capacity in the same line and HIDING this info from customers? So they can target “specific” markets with the SMR drives? It seems like a marketing TEST!!! How BIG is it?

Note that currently, the MAX capacity drive using SMR is the 6TB WD60EFAX, with 3 platters / 6 heads… So… is that it?? Is WD USING RAID / more demanding users as “guinea pigs” to test SMR and then move on and use SMR on +14TB drives??? I’m thinking YES!! And this is VERY BAD NEWS. I don’t want a mechanical disk that overlaps tracks and has to write adjacent tracks just to write a specific track!!!

Customers MUST be informed of this new tech, even those using EXTERNAL SINGLE DRIVES ENCLOSURES!!! I have many WD external drives, and i DON’T WANT any drive with SMR!!! Period!

Gladly, i checked my WD ELEMENTS drives, a NONE of the internal drives is PLAGUED by SMR! (BTW, if you ask WD how to know the DRIVE MODEL inside an external WD enclosure, they will tell you it’s impossible!!! WTF is that??? WD technicians don’t have a way to query the drive and ask for the model number?? Well, i got new for you: crystaldiskinfo CAN!!! How about that? Stupid WD support… )

So, if anyone needs to know WHAT INTERNAL DRIVE MODEL they have in their WD EXTERNAL ENCLOSURES, install CrystalDiskInfo - Crystal Dew World [en] and COPY PAST the info to the clipboard! (EDIT → COPY or CTRL-C). Paste it to a text editor, and voila!!!

(1) WDC WD20EARX-00PASB0 : 2000,3 GB [1/0/0, sa1] - wd
(2) WDC WD40EFRX-68N32N0 : 4000,7 GB [2/0/0, sa1] - wd
(3) WDC WD1600BEVS-22UST0 : 160,0 GB [3/0/0, sa1] - wd

Compare this with the “INFECTED” SMR drive list, and you’re good to go!