INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7

WD External Drives WD Portable Drives
1

Hello,

When I try to reset and login to file an RMA, my account is showing this error. how could I activate the account.

Error : INACTIVE_OWNER_OR_USER: owner or user is inactive. Org Id:00DU0000000Jpn7