WD Community

Improvement suggestion

First,

Excuse me for my english. I’m a french guy ! Sorry…

For the new Firmware Update 1.04 can you with the other keys on remote control make it a run page by page of the video files. It’s better than file by file because with over hundred files in a repertory it’s very very long time…

Thanks and congratulations for this product.

well not sure about your question

but

did you try to turn pages by  using fast forward or rewind buttons.

this may be what yur looking for…

A good speed-up solution would be to organize your files into folders then browser by folder instead of viewing all video files.

As far as suggestions, Other than DTS support I would also like to see the OGM file format recognized as a video file.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.