I installed WDSmartWare on my PC, and then I executed my first backup! Then I imported from another external disk 200 new files to my Document Folder, I disconnected external disk, and I connected WD Passport Essential.
Now WDSmartWare report new files present (in Other files box), it does cataloguing of new files, then it shows “Ready to backup” but backup doesn’t start ( Other files box is bi color showing the new files ready to copy in WD unit).
Other information: OS Vista Home Premium, all sw are legal, PC HP Pavilion notebook with OS upgrades to last level, if I try to create a new file in My document, WDSmartWare doesn’t copy it. Backup button is set to ON
It seems that WDSmartWare sees but doesn’t feel the presence of new files.
Anybody has encountered the same problem? How do you resolve?