WD Community

Important: Serial change after OS5 upgrade and loosing Cloud connectivity

Hello mates

Please read below support announcement. Its very important because we can’t send back our enclosures as warranty period expired.

https://support-en.wd.com/app/answers/detail/a_id/30471/track/AvMEhQrtDv8S~bOQGhse~yJjivkqxC75Mv8X~zj~PP~e

Cheers

“can’t” may be correct. . . . . but the limitation is one of corporate policy; not a true physical limitation.

And why am I thinking that you shouldn’t need to open a device like this to fix a problem like this?

Support for Western Digital Hard Drives | Western Digital

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