Important: Serial change after OS5 upgrade and loosing Cloud connectivity

My Cloud OS 5 Personal & Network Attached Storage My Cloud
#1

Hello mates

Please read below support announcement. Its very important because we can’t send back our enclosures as warranty period expired.

https://support-en.wd.com/app/answers/detail/a_id/30471/track/AvMEhQrtDv8S~bOQGhse~yJjivkqxC75Mv8X~zj~PP~e

Cheers

#2

“can’t” may be correct. . . . . but the limitation is one of corporate policy; not a true physical limitation.

And why am I thinking that you shouldn’t need to open a device like this to fix a problem like this?