Important - MyCloud.com changes

[Bennor]

@adrian_whyte

What is the issue here with not being able to access the whole folder structure when using the web browser.
If this cant be fixed its a real big issue for me…

Its a well complained about issue. Many past discussions about the browser not showing more than 30 folders within a share when using the My Cloud web portal. Workarounds include changing the browser zoom level to 80%, to using a different web browser.

https://community.wd.com/search?q=30%20folders%20category%3A105

https://community.wd.com/search?q=browser%20zoom%20category%3A105

One workaround:

Not seeing all my files and folders in MyCloud

Unfortunately I have the same problem on chrome and firefox. But I found a little “trick” how to let the browser load all folders. In general I think the programming of the website is the issue because it doesnt load all folders, it should load after scrolling to the bottom. WORKAROUND SOLUTION: I found out if you zoom out to 80% in your browser (tested with chrome and firefox). the folders start to load (also when you scroll to the bottom). Tested it with over 150 folders. With 90% Zoom it d…