So I’ve had the MyCloud ex4 for almost a year and I’ve reached the point where I’m just going to cut my loses and go with another NAS product.
I have mine running with WD Reds and although the hard drives perform fantastically (never had a WD hard drive fail), I’m not impressed with this product in the slightest. Right out of the box I notice performance is just abysmal, you log into the dashboard and you can see what little amount of RAM it has is just getting smashed. Not being a person who gives up straight away I jump on to the forums and have tried many of the suggestions and tweaks discussed here (nothing bad to say about the community here btw, thank you for helping others get the most out of this product) but have just accepted the fact that this device is extremely underpowered. I mean I’ve done all the ssh in and disable mcserver stuff, turned off just about everything on this box until it’s just basically there to share files over the local network. At this point it’s just on the edge of being tolerable at best (but this thing is meant to be a cloud device and has the firmware that allows it to do so much more, but how could this thing possibly do that with what little resources it has…). I’ve spent countless hours messing with it, messing with my router and anything I can possibly think of. Today I can’t get to the dashboard so I did the pin reset on the back. Got dashboard back and now it keeps freezing and becoming unresponsive.
This time I’m not putting in the time to figure out what’s wrong with it. I shouldn’t have had to do this much fiddling in the first place. I’m not even going to burden another person by selling this to anyone. Time to go check out some Synology reviews.