Ignore directories not working

My Cloud OS 3 Personal & Network Attached Storage My Cloud
2

Twonky creates the ‘Shared media’ directories, I’m afraid, so you’re stuck with them. The best I managed to do was consolidate then into a single folder. See my FAQ:

http://community.wd.com/t5/WD-My-Cloud/FAQ-Twonky-DLNA-Media-Server-Setup-amp-Use/td-p/858810