My question is, if the enclosure on my new My Book fails, will I be able to RMA the enclosure and put my current drives into the replacement enclosure, and access my data? Does it matter which RAID level I am using?
Here is the background for my question:
I had a 1TB Raid-1 configured My Book World Edition II (blue rings) which suffered an enclosure failure. At the time of the incident, I was told by tech-support that mounting the existing “possibly good” mirrored drives in a new enclosure would still not give me access to my data, because part of the data is dependant on the specific enclosure which was then inoperative. I was advised that my only option was to contact a data recovery service.
I understood that the Raid-1 configuration which I was using on that My Book would allow me to rebuild my data if either disk went bad. And, unfortunately, I assumed that if the enclosure of the My Book failed, I could just swap my data drives into a new enclosure, and they would function with no issues. After much time and effort by both myself and the WD Tech Staff, this turned out to not be true. I chose to abandon my data and RMA the entire device.
Now I have a new My Book and I ask my question, based on that prior experience.
The User Manual for my new device indicates what happens to my data if either of my drives fails and is replaced - based on which version of RAID that I am using. However, it does not say what happens to my data if the enclosure fails.
My Book World Edition II 2TB (White Light)