I want Help with WD My Cloud Performance and Access Issues

Hey everyone,

I have been running into a couple of issues that I can not seem to figure out; The biggest issue is with access speed sometimes it feels like it is dragging when accessing large files. Has anyone else faced similar slowdowns and if so, what have you done to improve the speed??

Also, I have noticed some intermittent connection problems where I can not access the drive, even though everything seems fine when I am connected locally. Also i have tried rebooting it a couple of times but the problem keeps coming back. Any tips on troubleshooting these types of issues?

I am considering integrating it with google cloud for easier remote access but I am unsure if that will help with the performance issues or cause more problems.

As well, I found these resources when doing research on this; & if anyone have faced similar problems or has advice on optimizing performance please share.

Thank you……. :slight_smile:

@ elowendf

If you own a 1st generation WDMYCLOUD, single bay, it no longer works online. You can use it on your home network.

WDMYCLOUD 1st Generation now on my Network only - My Cloud OS 3 Personal & Network Attached Storage / My Cloud - WD Community

@elowendf, which specific My Cloud device do you have and what firmware is it running?

How do you plan to integrate the Google Cloud with the My Cloud?