I think my WDTV Live is dead

Recently, I experienced some minor problems with my WDTV Live (2012 model).

These problems included repeated failure to index certain files on my hard drive, and the device occasionally returning to a menu screen whilst a video was in the middle of playback.

I wasn’t too concerned, until a few days ago when the device wouldn’t turn on at all.

I performed a hard reset, and this got it functioning again, but not properly.

It kept turning itself off, and it was only when I flipped it upside down that I managed to keep on for a prolonged period of time.

Then yesterday, when I tried to turn it on, it again was unresponsive.

But this time, pressing the hard reset button did nothing (as did turning it upside down).

When I tried again today, I got the same result.

Am I right in thinking that my WDTV Live is beyond saving?

Hello there,

Sounds like something is not normal with the unit. Have you tried using the unit with a different power adapter? If not, please try that.